RECEPTION ASSOCIATE

Job Summary: Responsible for a variety of reception and administrative tasks. Duties of the Reception Administrator include providing support to staff and member/families as needed, assisting in some daily office needs, answering and directing phone calls, and welcoming and directing guests, visitors and members as needed.

Culture and Mission: Assist in enhancing the lives of adults with Developmental Disabilities

Responsibilities:

·        Answer and direct phone calls. Take messages as needed

·        Welcome guests and visitors to Wings and direct to staff as needed

·        Be the main point of contact and direction for guests and visitors

·        Help create and maintain Presentations for tours, groups, meetings, etc.

·        Act as the point of contact for internal and external visitors and guests

·        Respond to customer inquiries, such as general questions and information

·        Assist Executive staff with some clerical tasks

·        Receive and sort mail

·        Maintain confidential records, as needed

·        All other duties as may be required

Knowledge, Skills & Abilities:

·        Passion for individuals with developmental disabilities

·        Knowledge of office management systems and procedures

·        Working knowledge of office equipment, i.e. computers and printers

·        Proficiency in MS Office (MS Word, MS Excel, MS PowerPoint, MS Teams) and Zoom

·        Excellent time management skills and the ability to prioritize work

·        Attention to detail and problem-solving skills

·        Excellent written and verbal communication skills

·        Strong organizational skills with the ability to multi-task

Requirements:

·        Ability to work some evenings and weekends as necessary

·        Eager to work with and empower volunteers to increase Wings capacity

·        Meet physical requirements to safely perform assigned duties

Qualifications & Experience: High School Diploma, Associate’s or Bachelor’s Degree Preferred

Benefits: Retirement Plan Match, Health Insurance, Holidays and Paid Time Off

Safety-Sensitive Position: No

Work Location: In-person | Full-Time